Office 2016 For Mac Not Activating

Ms Office 2016 For Mac
Office 2016 For Mac Not Activating Iphone

Hey all, just had a recent problem with our OSX clients being unable to activate the latest Office 2016 suite with their Office 365 accounts. I had seen this problem before but there are so many other variables to look into when trying to fix sign in problems.

For Mac, remove all installations first: Click here for a guide on how to remove Office from Mac. After removing office licenses and uninstalling office, it is important to restart your computer. INSTALLING OFFICE 365 AND 2016 ON THE PC. To download both Office 365 and Office Professional Plus 2016 offline installers for PC, click here. To resolve this issue without running the script, follow these steps: Exit all open Office applications, including Outlook and OneNote. On the menu bar, click Go Utilities, and then double-click Terminal. Type the following text, and then press Enter in the Terminal Window: killall. If Office installation fails, see What to try if you can't install or activate Office 2016 for Mac. Launch an Office for Mac app and start the activation process. Click the Launchpad icon in the Dock to display all of your apps. Click the Microsoft Word icon in the Launchpad. Problems Activating Office 2016; Problems Activating Office 2016. It is not just for the particular element of the software program like term, excel and energy stage, that it stimulates the complete software program with the ideal keys and appreciate the life time version of that software.

Your first step should be the https://testconnectivity.microsoft.com/ website which is good for determining most problems with your setup.

Ms Office 2016 For Mac

I thought this may have been an infrastructure problem where the ADFS 2.0 server was not updated with the latest Roll Up. Apparently that was not the case this time round.

Office 2016 For Mac Not Activating Iphone

Another problem would have been the time, but no problem there! Time was perfectly in sync.

Just having a wonder around and I found something that was interesting. Apparently Forms Based Authentication needed to be turned on for the intranet domain in ADFS 3.0. It was working perfectly well before but it looks like something had changed with how Office 2016 on Mac was trying to authenticate.

The problem is indicated with this error on the OSX client:

And these errors show up in the ADFS 3.0 logs:

Office 2016 for mac not activating iphone

Error AD FS 364
Encountered error during federation passive request.
Additional Data
Protocol Name:
wsfed
Relying Party:
urn:federation:MicrosoftOnline

Once you enable Forms Based Authentication for the Intranet this problem should disappear! Only minor problem with this is that it's not truly single sign on as you are still prompted for credentials inside the domain.
To enable Forms Based Authentication open your ADFS 3.0 server management console > Authentication Policies > Edit Global Settings then enable Forms Based Authentication for the Intranet,
Hope that helps :)
TLDR; Enabled Forms Based Authentication for the Intranet on the ADFS 3.0 management console.

Comments are closed.